ALIENSERVE_
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Platform · Retail · Hospitality
AlienServe™
A vertical AI platform for retail, hospitality, and restaurant teams. Six customer and operations modules. One secure tenant. Live in weeks across stores, locations, and service workflows.
Modules6 · 4 in beta
Avg deploy3 weeks
Locations live12,400+
Tenant modelSingle + multi location
PricingFrom $180K/yr
Platform
Retail
Service operations
RETAIL AI
BUILT FOR THE
FRONT LINE.
AlienServe is a retail AI platform for operators who need sharper personalization, stronger forecasting, and faster service execution across stores, hotels, and restaurant environments. Six modules deploy in one secure tenant without a long transformation program.
Six modules · All interoperable
WHAT'S INSIDE
Deploy one or all six. Each module activates inside the same secure tenant.
Personalization Engine
Demand Forecasting AI
Guest Service Copilot
Restaurant Ops AI
Loyalty and CRM Intelligence
Workforce Scheduling Copilot
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01
Personalization Engine
Recommend next best actions, offers, and content using customer behavior, basket data, and channel signals. Built for teams deploying a retail AI platform that can lift conversion without adding complexity.
Outcome: +24% basket lift
▦
02
Demand Forecasting AI
Predict demand by location, product, menu item, and seasonality to improve staffing and inventory decisions. Useful across hospitality AI solutions where planning errors hit margin quickly.
Outcome: +22% forecast accuracy
◐
03
Guest Service Copilot
Support store staff, hotel teams, and service agents with fast answers, policy guidance, and escalation workflows.
Outcome: +31% resolution speed
⌬
04
Restaurant Ops AI
Track prep, staffing, waste, and reorder signals across restaurant operations with live recommendations. A practical restaurant AI module for multi-location operators.
Outcome: -18% food waste
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05
Loyalty and CRM Intelligence
Identify churn risk, upsell moments, and campaign opportunities across customer segments and visit histories.
Outcome: +27% repeat visits
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06
Workforce Scheduling Copilot
Recommend staffing levels, shift coverage, and scheduling adjustments using traffic, demand, and labor inputs.
Outcome: +19% labor efficiency
Trust isn't optional
COMPLIANCE
AlienServe ships with the controls retail and hospitality teams need from day one. The platform is designed for customer-facing environments where privacy, system consistency, and auditability matter across every location.
SOC 2 Type II
Operational control readiness for multi-site deployments.
PCI DSS
Aligned controls for payment-adjacent restaurant AI and retail workflows.
Tenant Isolation
Separation across brands, regions, and operating units.
Audit Logs
Traceable actions, recommendations, and approvals across locations.
Role-Based Access
Permissions for store managers, operators, marketers, and service teams.
NIST AI RMF
Risk management mapping for every model and workflow.
Let's build together
BRING IT TO YOUR OPERATIONS TEAM
A 30-min discovery call. We will send sample control packs, three peer references, and a fixed-fee deployment quote for your retail AI platform rollout.
Start a project